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Carmel Hills

Assisted Living in Charlotte, NC · Adult Care Home · Capacity 38

Carmel Hills is a licensed adult care home in Charlotte, North Carolina, licensed for 38 residents. Its AL Safety Signal is 90 out of 100 (Strong), which places it among the strongest performers on the measures its state publishes. That ranks it fourth of the 53 rated assisted living residences in Charlotte.

90/100 Strong

A Strong signal means this residence scored in the top tier of the quality and safety measures its state reports. It is a positive indicator, but it does not replace an in-person visit or a conversation about your family member's specific care needs.

Facility snapshot

Address
2801 Carmel Road, Charlotte, NC 28226
County
Mecklenburg
License type
Adult Care Home
Licensed capacity
38 beds
State rating
4-star

Inspection history

The state licensing authority has 20 inspection records on file for this residence. Each row is an official state inspection entry, most recent first.

Across its last 8 state inspections (Apr 24, 2017–Feb 26, 2026), cited deficiencies ranged from 0 to 2, and its most recent inspection cited 2. That is up from 0 at the start of that window.

Date Inspection record Feb 26, 2026 Statement of Deficiency — ACLS Annual and Complaint (7 pages) Feb 26, 2026 Statement of Deficiency with Plan of Correction — ACLS Annual and Complaint (7 pages) Aug 7, 2024 No Deficiencies Cited — ACLS Annual and Follow-up Apr 24, 2024 Statement of Deficiency — Constr Biennial (6 pages) Jun 2, 2022 Statement of Deficiency — ACLS Annual and Follow-up (13 pages) Jun 2, 2022 Statement of Deficiency with Plan of Correction — ACLS Annual and Follow-up (13 pages) Mar 27, 2019 No Deficiencies Cited — Constr Biennial Follow-up (0 pages) Feb 14, 2019 Statement of Deficiency — Constr Biennial (2 pages) Feb 14, 2019 Statement of Deficiency with Plan of Correction — Constr Biennial (2 pages) May 31, 2018 Statement of Deficiency — ACLS Annual (9 pages) May 31, 2018 Statement of Deficiency with Plan of Correction — ACLS Annual (9 pages) Apr 24, 2017 No Deficiencies Cited — Constr Biennial Follow-up (0 pages)

Inspection records are published by the state licensing authority. The absence of a record is not a guarantee of quality; always confirm a residence's current standing directly with the state and on an in-person visit.

Frequently asked questions

What is Carmel Hills's safety rating?
Carmel Hills has an AL Safety Signal of 90 out of 100 (Strong). We derive this from North Carolina's official assisted-living oversight data and normalize it to a 0–100 scale so residences can be compared consistently.
How big is Carmel Hills?
Carmel Hills is licensed for 38 residents in Charlotte, North Carolina. That makes it larger than 58% of assisted living residences in North Carolina.
How does Carmel Hills compare with other assisted living in Charlotte?
Among the 53 rated assisted living residences in Charlotte, Carmel Hills ranks fourth by AL Safety Signal. You can compare it directly with nearby residences further down this page.
Where is Carmel Hills located?
Carmel Hills is located at 2801 Carmel Road, Charlotte, NC 28226.
Does Carmel Hills have any state inspection records?
The state licensing authority has 20 inspection records on file for Carmel Hills. Each entry, with its date, is listed in the inspection history above.
What type of assisted living is Carmel Hills?
Carmel Hills is a licensed Adult Care Home — a North Carolina residence that provides housing, meals, and personal care for adults who need help with daily activities but not continuous nursing care.

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