HER OPCO LLC
PITTSBURGH, PA · Allegheny County · For profit - Corporation · 143 certified beds
📍 5701 Phillips Avenue, Pittsburgh, PA 15217 · 📞 (412) 422-5100
Medicare ID: 395732 · Last Medicare inspection: Feb 25, 2026
CMS has identified this as a facility with a history of serious quality issues that requires enhanced oversight and more frequent inspections.
Score Breakdown
What the numbers mean
HER OPCO LLC scored 59 out of 100 — 6 points below the state average of 65.
📋 Inspections: 112 citations over the last 36 months — 81 more than the state average (31). 2 were rated serious (G+) — inspectors found actual or potential harm to residents. 10 findings recurred across inspection cycles — indicating a problem that was not fixed.
⚠️ Staffing: Staffing levels are below average. Lower staffing is associated with longer response times, more pressure injuries, and higher hospitalization rates. Ask the facility directly about their RN-to-resident ratio and how they handle shortfalls.
⚖️ Penalties & enforcement: No significant federal fines or enforcement actions on record — a positive indicator of consistent regulatory compliance.
💬 Complaints: Some complaint-driven inspections have occurred. These are unannounced visits triggered by formal concerns from residents, families, or staff. Ask the facility how they handle resident grievances.
📊 Resident quality outcomes: Quality outcome measures are in an acceptable range. Some measures are at or near national benchmarks. Review the quality section in the full report for specifics.
What inspectors found (last 3 surveys)
Top concern areas
⚖ Penalties & Enforcement
Federal civil monetary penalties (CMPs) are only issued after a facility has failed two levels of regulatory review — meaning problems were found on inspection and the facility could not rebut the findings. This is a serious escalation beyond a standard citation.
📅 Per-action enforcement records (date, fine amount, and penalty type for each individual action) are sourced from a separate CMS enforcement dataset and will be added in a future data update.
Resident Wellbeing — Key Indicators
These are the measures families ask about most. They come from CMS clinical assessments of every resident — not just inspection reports. Stars (★) count toward the official CMS quality star rating.
Source: CMS MDS Quality Measures & Medicare claims data. Scores shown are the most recent 4-quarter averages for long-stay residents.
See every citation, score history, ownership, and get monthly alerts
Watch this facility for $14.99/year. Family plan covers 3 facilities for $29.99/year.