WATERVILLE CENTER FOR HEALTH AND REHAB LLC
WATERVILLE, ME · Kennebec County · For profit - Limited Liability company · 111 certified beds
📍 7 Highwood St, Waterville, ME 04901 · 📞 (207) 873-0705
Medicare ID: 205120 · Last Medicare inspection: Aug 28, 2025
CMS has identified this as a facility with a history of serious quality issues that requires enhanced oversight and more frequent inspections.
Score Breakdown
What the numbers mean
WATERVILLE CENTER FOR HEALTH AND REHAB LLC scored 46 out of 100 — 24 points below the state average of 70.
📋 Inspections: 45 citations over the last 36 months — 21 more than the state average (24). 4 were rated serious (G+) — inspectors found actual or potential harm to residents.
👥 Staffing: Staffing levels are strong — RN hours and total nurse hours per resident are in the favorable range. Adequate staffing is one of the most important factors in resident safety.
⚠️ Penalties & enforcement: CMS has recorded 1 enforcement action totaling $83,038 against this facility. Penalties are only issued after a facility fails two levels of regulatory review — meaning this is a serious escalation beyond a standard citation. Ask for a written explanation of every fine and what corrective actions were taken.
💬 Complaints: Some complaint-driven inspections have occurred. These are unannounced visits triggered by formal concerns from residents, families, or staff. Ask the facility how they handle resident grievances.
🚨 Resident quality outcomes: Multiple quality measures are well below national benchmarks — residents may experience higher rates of falls, pain, or hospitalizations than at comparable facilities. Ask management about their improvement plans.
What inspectors found (last 3 surveys)
Top concern areas
⚖ Penalties & Enforcement
Federal civil monetary penalties (CMPs) are only issued after a facility has failed two levels of regulatory review — meaning problems were found on inspection and the facility could not rebut the findings. This is a serious escalation beyond a standard citation.
⚠ Each enforcement action required CMS to make a separate non-compliance determination — meaning this facility failed two levels of regulatory review before any fine was issued. Ask management specifically what violations triggered these fines and what corrective steps were taken.
📅 Per-action enforcement records (date, fine amount, and penalty type for each individual action) are sourced from a separate CMS enforcement dataset and will be added in a future data update.
Resident Wellbeing — Key Indicators
These are the measures families ask about most. They come from CMS clinical assessments of every resident — not just inspection reports. Stars (★) count toward the official CMS quality star rating.
Source: CMS MDS Quality Measures & Medicare claims data. Scores shown are the most recent 4-quarter averages for long-stay residents.
See every citation, score history, ownership, and get monthly alerts
Watch this facility for $14.99/year. Family plan covers 3 facilities for $29.99/year.