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HAWTHORNE HEALTHCARE CENTER

INDIANAPOLIS, IN · Marion County · For profit - Corporation · 88 certified beds

📍 7465 Madison Ave, Indianapolis, IN 46227  ·  📞 (317) 788-3000

Medicare ID: 155780  ·  Last Medicare inspection: Dec 5, 2025

Overall Safety Score
76
out of 100
Generally Positive
Component Scores
54
Inspection
47
Staffing
✓ Clean
Enforcement
✓ None
Complaints
96
Quality
📋 Last inspected: December 5, 2025 📦 CMS data as of: May 2026

Score Breakdown

Inspection
54
Staffing
47
Enforcement
100
Complaints
100
Quality Outcomes
96

What the numbers mean

HAWTHORNE HEALTHCARE CENTER scored 76 out of 100 — 5 points above the state average of 71.

📋 Inspections: 48 citations over the last 36 months — 13 more than the state average (35). 2 were rated serious (G+) — inspectors found actual or potential harm to residents. 7 findings recurred across inspection cycles — indicating a problem that was not fixed.

⚠️ Staffing: Staffing levels are below average. Lower staffing is associated with longer response times, more pressure injuries, and higher hospitalization rates. Ask the facility directly about their RN-to-resident ratio and how they handle shortfalls.

⚖️ Penalties & enforcement: No significant federal fines or enforcement actions on record — a positive indicator of consistent regulatory compliance.

💬 Complaints: Low complaint activity — few formal complaints from residents or families have triggered inspections. Ask if there is a family council you can speak with.

💚 Resident quality outcomes: This facility's star-rated quality measures are in the strong range. Key indicators like fall rates, antipsychotic use, and vaccination coverage compare favorably to national benchmarks — a positive signal for day-to-day resident care.

🔍 Most cited areas: The facility had a problem with fire drills, evacuation planning, staff preparedness, or documentation showing that staff know what to do in an emergency., The facility did not fully protect higher-risk rooms or equipment areas, such as storage, laundry, kitchens, or other spaces where fire could start or spread faster.. The full report provides the complete citation record with dates, severity levels, and plain-English descriptions.

What inspectors found (last 3 surveys)

48
Total citations
State avg: 35.2
2
Serious (G+)
State avg: 0.6
7
Repeat findings

Top concern areas

32
5
Fire Drills & Emergency Preparedness
The facility had a problem with fire drills, evacuation planning, staff preparedness, or documentation showing that staff know what to do in an emergency.
4
Hazardous Areas & Fire Risks
The facility did not fully protect higher-risk rooms or equipment areas, such as storage, laundry, kitchens, or other spaces where fire could start or spread faster.

⚖ Penalties & Enforcement

Federal civil monetary penalties (CMPs) are only issued after a facility has failed two levels of regulatory review — meaning problems were found on inspection and the facility could not rebut the findings. This is a serious escalation beyond a standard citation.

No federal penalties on record. CMS has not issued civil monetary penalties or payment denials against this facility in the current reporting period.
📋 Enforcement Context Analysis
Clean enforcement record — No significant federal enforcement actions or fines on record for this facility. This is a positive indicator.
✅ No enforcement actions on record. This facility's enforcement score of 100/100 reflects a clean enforcement history in the current CMS reporting cycle.

📅 Per-action enforcement records (date, fine amount, and penalty type for each individual action) are sourced from a separate CMS enforcement dataset and will be added in a future data update.

🩹

Resident Wellbeing — Key Indicators

These are the measures families ask about most. They come from CMS clinical assessments of every resident — not just inspection reports. Stars (★) count toward the official CMS quality star rating.

Antipsychotic medication use
0.0% lower is better
Share of long-stay residents given antipsychotic drugs. High use can signal residents being over-medicated rather than receiving attentive care.
Flu vaccination rate
15.1% higher is better
Share of long-stay residents vaccinated against the flu this season. Higher is better.

Source: CMS MDS Quality Measures & Medicare claims data. Scores shown are the most recent 4-quarter averages for long-stay residents.

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What to know about Hawthorne Healthcare Center

Hawthorne Healthcare Center is a Medicare-certified nursing home in Indianapolis, In with 88 certified beds. Its current Senior Care Report Card score is 76/100, placing it in the Generally Positive range. The latest CMS survey date in our data is Dec 5, 2025. Over the last 36 months, our CMS citation data shows 48 citations, including 2 serious findings and 7 repeat findings. Families comparing this facility should pay close attention to inspection history, staffing before scheduling a tour or accepting placement. Ownership type on file: For profit - Corporation.

🟢
Overall Assessment — Generally Positive  ·  76/100
This facility performs well overall. A few areas are worth reviewing before making a final decision.
What to do next: Worth considering. Check the specific areas flagged below during your facility tour.
👥
Staffing Below Federal Minimum Standards
This facility provides 0.69 RN hours per resident per day — below the CMS minimum of 0.75 hours. Total nurse staffing is 3.50 hours per resident per day. Understaffing is the strongest predictor of poor inspection outcomes. Ask specifically about RN coverage on evenings, nights, and weekends.

What this facility's data shows

📋 Inspections
Inspection record is well below average. Multiple or serious deficiencies found.
👥 Staffing
Staffing is below recommended levels. Ask about RN coverage on nights and weekends.
⚖ Penalties
No significant federal enforcement actions or fines in the record.
💬 Complaints
Complaint activity is low — few formal complaints filed by residents or families.
Quality outcome measures are strong — fall rates, antipsychotic use, and other key indicators compare favorably to national benchmarks.
⚠ Serious Findings on Record: 2 citation(s) where inspectors found actual harm or immediate jeopardy to residents. See Section D for the full details and ask management how each was resolved.
Score breakdown — the numbers behind this assessment
👥 Staffing 47
What it measures RN hours per resident per day, total nurse hours, and RN turnover rate.
💡 Understaffing is the strongest single predictor of poor inspection outcomes.
📋 Inspection 54
What it measures Number, severity (A–L), and scope of deficiencies found. Repeat findings carry extra weight.
💡 Every citation in Section D feeds directly into this score.
⚖ Penalties 100
What it measures Whether CMS escalated from a deficiency citation to actual financial or operational sanctions.
💡 A penalty means the facility already failed a second level of regulatory review.
💬 Complaints 100
What it measures Volume of complaint-triggered inspections and the share that were substantiated.
💡 Complaint surveys are unannounced — they often surface issues annual surveys miss.
🎯 Quality outcomes 96
What it measures Resident outcome measures: falls, pressure ulcers, antipsychotic use, weight loss, hospitalizations.
💡 Reflects the lived experience of residents beyond what inspectors observe.

Each pillar scores 0–100 and is combined into the overall score. A strong overall can mask a weak pillar — compare all four and see how they stack against the state average in Section B.

🏗 How This Facility Compares to IN State Averages

Comparing a facility to others in the same state puts its score in context. A facility might have 8 citations and that could be above average in one state and below in another. Green means this facility is doing better than its peers; red means it's falling short.

Metric This facility IN avg vs. State
Overall score
The combined Senior Care Report Card score out of 100.
76 71 ▲ Better than state avg
Inspection score
How well the facility performs on standard health surveys.
54 55 ▼ Worse than state avg
Staffing score
RN hours, total nurse hours, and staff turnover from CMS payroll data.
47 54 ▼ Worse than state avg
Penalty score
Fines, payment denials, and enforcement actions on file.
100 90 ▲ Better than state avg
Complaint score
Volume of complaint surveys and substantiated complaints.
100 89 ▲ Better than state avg
Quality score
Resident clinical outcomes vs national benchmarks: falls, antipsychotics, pain, vaccination, hospitalizations.
96 75 ▲ Better than state avg
Citations (3 yrs)
Total number of deficiencies cited in the last 36 months.
48 35.2 ▼ Worse than state avg
Serious citations
Citations rated severity G or higher (actual harm or immediate jeopardy).
2 0.6 ▼ Worse than state avg

📅 Inspection Timeline

State health inspectors visit nursing homes on a regular cycle — typically every 12 to 15 months — and document every deficiency they find. The timeline below shows the date and scale of each inspection visit over the past several years. A pattern of worsening surveys is a red flag even if the most recent visit looks clean.

2025-12-05
10 citations
2025-04-23
1 citations  (1 serious)
2024-11-13
11 citations
2024-08-20
3 citations
2024-08-02
5 citations
2024-07-17
4 citations
2024-07-05
1 citations
2024-06-17
4 citations  (1 serious)
2024-03-15
1 citations
2024-02-02
8 citations

Bar length proportional to citation count. Red = serious findings (severity G+). Orange = elevated. Green = low.

📄 Full Citation Record

Every time state inspectors visit a nursing home, they write up anything that doesn’t meet federal standards. Each write-up is called a citation.

Each citation shows what the problem was and how serious it was, using a color-coded badge:

Confused by codes like F0732 or K0363? Use the free inspection report decoder to understand F-tags, fire-safety K-tags, severity letters, and repeat findings. Get the decoder →
Green — No residents harmed Yellow — Risk of harm, no injury Orange — A resident was harmed Red — Life or safety in danger

A Repeat tag means the same problem appeared in a previous inspection — it was not fully corrected the first time. Citations shown cover the last two years.

Survey: 2025-12-05 10 citation(s)
K0914 No harm, could worsen
Electrical safety: outlets, wiring and equipment maintenance
The facility had a problem with electrical systems, emergency power, outlets, power strips, generators, utilities, or medical gas handling. These issues can create fire or emergency-response risks.
K0353 No harm, could worsen
Fire safety: sprinkler system maintenance and testing
The facility had a problem with sprinkler coverage, maintenance, testing, or outage procedures. Sprinklers are a key fire-protection system that help control fires before residents are in danger.
K0712 No harm, could worsen
Fire safety: fire drills and staff preparedness
The facility had a problem with fire drills, evacuation planning, staff preparedness, or documentation showing that staff know what to do in an emergency.
K0291 No harm, could worsen
Fire safety: hazardous areas must be protected
The facility did not fully protect higher-risk rooms or equipment areas, such as storage, laundry, kitchens, or other spaces where fire could start or spread faster.
K0293 No harm, could worsen
Fire safety: hazardous area doors
The facility did not fully protect higher-risk rooms or equipment areas, such as storage, laundry, kitchens, or other spaces where fire could start or spread faster.
K0927 No harm, could worsen
K0927
Fire and life safety requirement. This is a building, fire protection, emergency preparedness, or electrical-safety issue found during a CMS life-safety inspection. Families should ask what was repaired, when it was corrected, and whether staff were retrained.
F0689 No harm, could worsen
Accident & hazard prevention
F0693 No harm, could worsen
Tube feeding management
K0918 No harm
Electrical safety: essential electrical system maintenance
The facility had a problem with electrical systems, emergency power, outlets, power strips, generators, utilities, or medical gas handling. These issues can create fire or emergency-response risks.
E0041 No harm
E0041
Survey: 2025-04-23 1 citation(s) — 1 serious
F0689 Immediate danger
Accident & hazard prevention
Survey: 2024-11-13 11 citation(s)
E0039 No harm, could worsen
E0039
K0712 No harm, could worsen
Fire safety: fire drills and staff preparedness
The facility had a problem with fire drills, evacuation planning, staff preparedness, or documentation showing that staff know what to do in an emergency.
K0921 No harm, could worsen
Electrical safety: equipment grounding
The facility had a problem with electrical systems, emergency power, outlets, power strips, generators, utilities, or medical gas handling. These issues can create fire or emergency-response risks.
E0041 No harm, could worsen
E0041
K0761 No harm, could worsen
Fire safety: inspection and testing documentation
The facility had a problem with fire drills, evacuation planning, staff preparedness, or documentation showing that staff know what to do in an emergency.
K0353 No harm, could worsen
Fire safety: sprinkler system maintenance and testing
The facility had a problem with sprinkler coverage, maintenance, testing, or outage procedures. Sprinklers are a key fire-protection system that help control fires before residents are in danger.
K0918 No harm, could worsen
Electrical safety: essential electrical system maintenance
The facility had a problem with electrical systems, emergency power, outlets, power strips, generators, utilities, or medical gas handling. These issues can create fire or emergency-response risks.
F0812 No harm, could worsen
Food sanitation & safety
K0321 No harm, could worsen
Fire safety: hazardous rooms and storage areas
The facility did not fully protect higher-risk rooms or equipment areas, such as storage, laundry, kitchens, or other spaces where fire could start or spread faster.
F0656 No harm, could worsen
Comprehensive care plan
F0814 No harm
F0814
Survey: 2024-08-20 3 citation(s)
F0580 No harm, could worsen
Notification of change in condition
F0623 No harm, could worsen
Notice before transfer or discharge
F0842 No harm, could worsen
Medical records accuracy & security
Survey: 2024-08-02 5 citation(s)
F0550 No harm, could worsen
Resident rights & dignity
F0610 No harm, could worsen
Investigate & correct violations
F0625 No harm, could worsen
Involuntary discharge notice
F0609 No harm, could worsen
Timely reporting of alleged violations
F0761 No harm, could worsen
Medication storage & labeling
Survey: 2024-07-17 4 citation(s)
F0580 No harm, could worsen
Notification of change in condition
F0609 No harm, could worsen
Timely reporting of alleged violations
F0742 No harm, could worsen
Dementia care services
F0835 No harm, could worsen
F0835
Survey: 2024-07-05 1 citation(s)
F0740 No harm, could worsen
Behavioral health services
Survey: 2024-06-17 4 citation(s) — 1 serious
F0760 Resident was harmed
Medication error — no significant harm
F0842 No harm, could worsen
Medical records accuracy & security
F0880 No harm, could worsen
Infection prevention & control
F0849 No harm, could worsen
F0849
🩹

How Are Residents Doing?

Inspections tell you whether a facility followed the rules. These measures tell you how residents actually fared — whether they fell, experienced pain, lost weight, or were over-medicated. CMS collects this data through regular clinical assessments that nurses complete for every resident. Unlike inspections, which happen once a year, these assessments happen continuously.

✓ Positive signal: Most star-rated quality measures for this facility are within a good range, suggesting residents\' day-to-day wellbeing compares favorably to typical nursing homes.

How to read these cards: Each card shows one measure. Lower percentages are better for most (e.g. fewer falls), but higher is better for vaccination rates and community return. ★ Star rating marks measures CMS uses in its official quality star rating.

Long Stay Residents — 2025Q1-2025Q4
★ Star rating
Daily activity decline
2.5% lower is better
Share of long-stay residents who lost the ability to dress, eat, or move around independently over the past year. Rising rates can signal that residents aren't receiving enough physical therapy or that staffing is too thin to support mobility.
★ Star rating
Urinary tract infections
0.0% lower is better
Share of long-stay residents who had a urinary tract infection. While some UTIs are unavoidable, high rates can point to poor hydration practices, catheter hygiene, or rushed care routines.
★ Star rating
Antipsychotic medication use
0.0% lower is better
Share of long-stay residents given antipsychotic drugs. These medications carry serious risks for older adults. High use often signals that a facility is medicating residents to manage behavior instead of addressing needs through attentive, person-centered care.
★ Star rating
Percentage of long-stay residents experiencing on…
2.7% lower is better
Percentage of long-stay residents experiencing one or more falls with major injury
★ Star rating
Flu vaccination rate
15.1% higher is better
Share of long-stay residents vaccinated against the flu. Nursing homes are high-risk environments for flu outbreaks. Anything below 90% warrants a question about the facility's vaccination policy.
★ Star rating
Percentage of long-stay residents with pressure u…
4.5% lower is better
Percentage of long-stay residents with pressure ulcers
★ Star rating
Percentage of long-stay residents who received an…
10.7% lower is better
Percentage of long-stay residents who received an antipsychotic medication
Physical restraints used
7.5% lower is better
Share of long-stay residents physically restrained (lap belts, side rails). Federal regulations require restraints to be a last resort. High use is a red flag for understaffed facilities cutting corners on behavioral care.
Signs of depression
4.0% lower is better
Share of long-stay residents showing symptoms of depression. Social isolation, lack of meaningful activities, and poor staffing all contribute. This measure reflects the emotional quality of life inside the facility.
Unexplained weight loss
0.0% lower is better
Share of long-stay residents who lost 5% or more of body weight unexpectedly. This can indicate inadequate nutrition, difficulty eating without assistance, or unaddressed medical issues.
Percentage of long-stay residents assessed and ap…
93.8% lower is better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
Pneumonia vaccination rate
23.6% higher is better
Share of long-stay residents vaccinated against pneumococcal pneumonia — one of the leading causes of death in older adults. Higher is better.
Percentage of long-stay residents assessed and ap…
92.5% lower is better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
Percentage of long-stay residents with new or wor…
28.1% lower is better
Percentage of long-stay residents with new or worsened bowel or bladder incontinence
Short Stay Residents — 2025Q1-2025Q4
★ Star rating
Worsening depression symptoms
4.1% lower is better
Share of long-stay residents whose depression got measurably worse over the past year — despite being in a care facility.
Percentage of short-stay residents assessed and a…
70.6% lower is better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
Emergency room visits (short-stay)
64.7% lower is better
Share of short-stay residents sent to the ER during their recovery stay. ER visits are disruptive for recovering patients and sometimes avoidable with better on-site clinical management.

Source: CMS MDS Quality Measures (2025Q1-2025Q4). Collected via standardized clinical assessments — not inspector visits.

💬 Questions to Ask Before Touring

These questions are generated specifically from this facility's score profile and citation history — not a generic checklist. A facility's willingness to answer them openly, and the quality of their answers, is itself an important signal. Bring this list when you tour or call.

  1. Your recent inspection identified multiple deficiencies. For each finding, can you explain exactly what happened and confirm which corrective actions have been fully completed — not just planned?
  2. CMS data shows this facility is significantly below the state average for total nurse hours and RN-specific hours per resident day. What is the actual RN coverage on evenings, nights, and weekends — not the regulatory minimum, but what residents consistently receive?
  3. What is your 90-day CNA and nurse turnover rate? How do you ensure a resident sees the same familiar caregivers across a given week?
  4. 2 citations in the public record were rated as causing actual harm to a resident. Can you describe what occurred in each case and what specific safeguards are now in place?
  5. Can we speak privately with two or three current residents or their families?

👪 Family Decision Guide

This guide translates this facility's data into practical next steps for families. It is not a recommendation for or against placement — it is a structured framework for the conversations you need to have before making a decision.

✓ Positives to confirm

  • No significant penalty history — a positive indicator of consistent compliance
  • Low complaint activity — ask if there is a family council you can speak with
  • No pattern of repeat violations detected

⚠ Areas to probe

  • Inspection score is low — ask for the most recent state survey results
  • Staffing concerns — request staffing schedules and ask about agency nurse use
  • Serious-harm citations on record — require a written explanation of corrective action
  • Always speak with at least two current residents or family members independently

📈 Score History

The score is recalculated every time CMS releases updated data (typically monthly). A consistent downward trend is more concerning than a single low score. An improving trend after a period of poor performance may indicate management changes are taking effect. Use the free facility-watch form above to get email alerts when this facility's record changes materially.

2026-05-27
76 — Good

🏢 Ownership & Operators

Ownership matters because large corporate chains sometimes prioritize cost controls over care quality. CMS requires every nursing home to disclose its owners, operators, and managing employees. Frequent ownership changes can disrupt staffing and operations — which is why we flag facilities that changed ownership in the past 12 months.

🔗 ODENTHAL, RICHARD operates 51 facilities across WV, MD, OH, IN, VA. This is a large operator — consider researching their overall network quality.
Owner / Operator Role Ownership % Effective
ODENTHAL, RICHARD Individual 1970-01-01
OMG IN MSTR LSCO LLC Organization 1970-01-01
MACKLIN, LARRY Individual 1970-01-01
BARBOUR, JAKOB Individual 1970-01-01
BORNE-BAUMAN, CANDICE Individual 1970-01-01
SPRUNGER, KYLE Individual 1970-01-01
SMITH, SCOTT Individual 1970-01-01
LEHMAN, SCOTT Individual 1970-01-01
RADADIYA, PRAGNESHKUMAR Individual 1970-01-01
FLUECKIGER, RUSSELL Individual 1970-01-01
S MADISON MGT CO., LLC Organization 1970-01-01
FIRST BANK OF BERNE Organization 1970-01-01
ADAMS COUNTY MEMORIAL HOSPITAL Organization 1970-01-01
OMEGA HEALTHCARE INVESTORS INC Organization 1970-01-01
BLUE MANAGEMENT SERVICES LLC Organization 1970-01-01
MCINTIRE, DAVID Individual 1970-01-01
WHEELER, DANE Individual 1970-01-01

🔔 Monthly tracking is now free

We check CMS data monthly. Use the tracking form above and we will email you when new citations appear, scores change, or enforcement actions are added.

📋
Monthly report update
New citation alerts
📈
Score trend tracking
🏠 Verify this data on Medicare.gov
All data in this report comes from the CMS Care Compare database. You can review the official public record directly on Medicare.gov — including the full inspection narrative, star ratings, and any recent enforcement actions.
View on Medicare.gov ↗

This report reflects publicly available CMS data only and is updated monthly. Severity codes and narratives are reproduced directly from the CMS health inspection database. Senior Care Report Card scores are independently computed and are not affiliated with or endorsed by CMS or Medicare.gov.

Frequently asked questions

What is the Senior Care Report Card safety score for Hawthorne Healthcare Center?
Hawthorne Healthcare Center has an independently computed Safety Score of 76 out of 100, based on CMS inspection findings, staffing levels, penalty history, complaint volume, and quality measures.
Where is Hawthorne Healthcare Center located?
Hawthorne Healthcare Center is located in Indianapolis, IN. View the full address, phone number, and a map at the top of this report.
How many beds does Hawthorne Healthcare Center have?
Hawthorne Healthcare Center is certified for 88 beds in the CMS Care Compare dataset.
When was the most recent CMS health inspection at Hawthorne Healthcare Center?
The most recent CMS health inspection summarized in this report was completed on December 5, 2025. CMS publishes a new inspection cycle approximately every 12 months.
What does the Senior Care Report Card Safety Score measure?
The Safety Score (0-100) combines five public-data signals: CMS health inspection severity, nursing staffing hours per resident, civil monetary penalties, complaint counts, and quality measures. Methodology and weightings are documented at /how-it-works/.
Is the report on Hawthorne Healthcare Center affiliated with the facility?
No. This report is independently computed from public CMS Care Compare data and is not affiliated with Hawthorne Healthcare Center, CMS, or Medicare.gov. It is provided as a research aid for families.

Data source: CMS Care Compare · Methodology · State Ombudsman

This report uses public CMS nursing home data and simplified scoring to help families ask better questions. It is not a recommendation, ranking, medical opinion, legal opinion, or substitute for an in-person visit. Source data last published by CMS: May 27, 2026.