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LIFE CARE CENTERS OF AMERICA, INC.

ORLANDO, FL · Orange County · For profit - Corporation · 132 certified beds

📍 3211 Rouse Road, Orlando, FL 32817  ·  📞 (407) 281-1070

Medicare ID: 105974  ·  Last Medicare inspection: Dec 18, 2025

Overall Safety Score
82
out of 100
Good
Component Scores
80
Inspection
74
Staffing
✓ Clean
Enforcement
✓ None
Complaints
50
Quality
📋 Last inspected: December 18, 2025 📦 CMS data as of: May 2026

Score Breakdown

Inspection
80
Staffing
74
Enforcement
100
Complaints
100
Quality Outcomes
50

What the numbers mean

LIFE CARE CENTERS OF AMERICA, INC. scored 82 out of 100 — 12 points above the state average of 70.

📋 Inspections: 2 citations over the last 36 months — 11 fewer than the state average (13). None were rated as causing actual harm to residents.

👥 Staffing: Staffing is within an acceptable range but not among the highest-performing facilities. Ask about nurse coverage on evenings, nights, and weekends when you visit.

⚖️ Penalties & enforcement: No significant federal fines or enforcement actions on record — a positive indicator of consistent regulatory compliance.

💬 Complaints: Low complaint activity — few formal complaints from residents or families have triggered inspections. Ask if there is a family council you can speak with.

⚠️ Resident quality outcomes: Some quality measures are below national benchmarks. Areas like fall prevention, pain management, or medication use may warrant closer attention.

What inspectors found (last 3 surveys)

2
Total citations
State avg: 13.1
0
Serious (G+)
State avg: 0.9
0
Repeat findings

Top concern areas

2

⚖ Penalties & Enforcement

Federal civil monetary penalties (CMPs) are only issued after a facility has failed two levels of regulatory review — meaning problems were found on inspection and the facility could not rebut the findings. This is a serious escalation beyond a standard citation.

No federal penalties on record. CMS has not issued civil monetary penalties or payment denials against this facility in the current reporting period.
📋 Enforcement Context Analysis
Clean enforcement record — No significant federal enforcement actions or fines on record for this facility. This is a positive indicator.
✅ No enforcement actions on record. This facility's enforcement score of 100/100 reflects a clean enforcement history in the current CMS reporting cycle.

📅 Per-action enforcement records (date, fine amount, and penalty type for each individual action) are sourced from a separate CMS enforcement dataset and will be added in a future data update.

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🟢
Overall Assessment — Generally Positive  ·  82/100
This facility performs well overall. A few areas are worth reviewing before making a final decision.
What to do next: Worth considering. Check the specific areas flagged below during your facility tour.
👥
Staffing Below Federal Minimum Standards
This facility provides 0.60 RN hours per resident per day — below the CMS minimum of 0.75 hours. Total nurse staffing is 5.36 hours per resident per day. Understaffing is the strongest predictor of poor inspection outcomes. Ask specifically about RN coverage on evenings, nights, and weekends.

What this facility's data shows

📋 Inspections
Inspection record is above average — few deficiencies, no serious findings.
👥 Staffing
Staffing is in an acceptable range but below the highest-performing facilities.
⚖ Penalties
No significant federal enforcement actions or fines in the record.
💬 Complaints
Complaint activity is low — few formal complaints filed by residents or families.
Multiple quality measures are below national benchmarks. Ask management directly about resident care practices.
Score breakdown — the numbers behind this assessment
👥 Staffing 74
What it measures RN hours per resident per day, total nurse hours, and RN turnover rate.
💡 Understaffing is the strongest single predictor of poor inspection outcomes.
📋 Inspection 80
What it measures Number, severity (A–L), and scope of deficiencies found. Repeat findings carry extra weight.
💡 Every citation in Section D feeds directly into this score.
⚖ Penalties 100
What it measures Whether CMS escalated from a deficiency citation to actual financial or operational sanctions.
💡 A penalty means the facility already failed a second level of regulatory review.
💬 Complaints 100
What it measures Volume of complaint-triggered inspections and the share that were substantiated.
💡 Complaint surveys are unannounced — they often surface issues annual surveys miss.
🎯 Quality outcomes 50
What it measures Resident outcome measures: falls, pressure ulcers, antipsychotic use, weight loss, hospitalizations.
💡 Reflects the lived experience of residents beyond what inspectors observe.

Each pillar scores 0–100 and is combined into the overall score. A strong overall can mask a weak pillar — compare all four and see how they stack against the state average in Section B.

🏗 How This Facility Compares to FL State Averages

Comparing a facility to others in the same state puts its score in context. A facility might have 8 citations and that could be above average in one state and below in another. Green means this facility is doing better than its peers; red means it's falling short.

Metric This facility FL avg vs. State
Overall score
The combined Senior Care Report Card score out of 100.
82 70 ▲ Better than state avg
Inspection score
How well the facility performs on standard health surveys.
80 54 ▲ Better than state avg
Staffing score
RN hours, total nurse hours, and staff turnover from CMS payroll data.
74 59 ▲ Better than state avg
Penalty score
Fines, payment denials, and enforcement actions on file.
100 71 ▲ Better than state avg
Complaint score
Volume of complaint surveys and substantiated complaints.
100 93 ▲ Better than state avg
Quality score
Resident clinical outcomes vs national benchmarks: falls, antipsychotics, pain, vaccination, hospitalizations.
50 80 ▼ Worse than state avg
Citations (3 yrs)
Total number of deficiencies cited in the last 36 months.
2 13.1 ▲ Better than state avg
Serious citations
Citations rated severity G or higher (actual harm or immediate jeopardy).
0 0.9 ▲ Better than state avg

📅 Inspection Timeline

State health inspectors visit nursing homes on a regular cycle — typically every 12 to 15 months — and document every deficiency they find. The timeline below shows the date and scale of each inspection visit over the past several years. A pattern of worsening surveys is a red flag even if the most recent visit looks clean.

2025-12-18
2 citations
2021-02-25
6 citations
2019-08-01
6 citations

Bar length proportional to citation count. Red = serious findings (severity G+). Orange = elevated. Green = low.

📄 Full Citation Record

Every time state inspectors visit a nursing home, they write up anything that doesn’t meet federal standards. Each write-up is called a citation.

Each citation shows what the problem was and how serious it was, using a color-coded badge:

Green — No residents harmed Yellow — Risk of harm, no injury Orange — A resident was harmed Red — Life or safety in danger

A Repeat tag means the same problem appeared in a previous inspection — it was not fully corrected the first time. Citations shown cover the last two years.

Survey: 2025-12-18 2 citation(s)
F0812 No harm, could worsen
Food sanitation & safety
F0755 No harm, could worsen
Pharmaceutical services
🩹

How Are Residents Doing?

Inspections tell you whether a facility followed the rules. These measures tell you how residents actually fared — whether they fell, experienced pain, lost weight, or were over-medicated. CMS collects this data through regular clinical assessments that nurses complete for every resident. Unlike inspections, which happen once a year, these assessments happen continuously.

How to read these cards: Each card shows one measure. Lower percentages are better for most (e.g. fewer falls), but higher is better for vaccination rates and community return. ★ Star rating marks measures CMS uses in its official quality star rating.

Short Stay Residents — 2025Q1-2025Q4
Percentage of short-stay residents assessed and a…
74.2% lower is better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

Source: CMS MDS Quality Measures (2025Q1-2025Q4). Collected via standardized clinical assessments — not inspector visits.

💬 Questions to Ask Before Touring

These questions are generated specifically from this facility's score profile and citation history — not a generic checklist. A facility's willingness to answer them openly, and the quality of their answers, is itself an important signal. Bring this list when you tour or call.

  1. Can you walk us through the findings from your most recent state inspection and explain how each citation was addressed?
  2. What is the average response time when a resident presses a call button during the night shift?
  3. Some resident outcome measures are below average here. What is your current approach to fall prevention, pain management, and quarterly medication review?
  4. Can we speak privately with two or three current residents or their families?

👪 Family Decision Guide

This guide translates this facility's data into practical next steps for families. It is not a recommendation for or against placement — it is a structured framework for the conversations you need to have before making a decision.

✓ Positives to confirm

  • Inspection record is above average — verify improvements are maintained
  • No significant penalty history — a positive indicator of consistent compliance
  • Low complaint activity — ask if there is a family council you can speak with
  • No serious-harm citations (G+) in the public record
  • No pattern of repeat violations detected

⚠ Areas to probe

  • Always speak with at least two current residents or family members independently

📈 Score History

The score is recalculated every time CMS releases updated data (typically monthly). A consistent downward trend is more concerning than a single low score. An improving trend after a period of poor performance may indicate management changes are taking effect. Your subscription will alert you whenever the score changes materially.

2026-05-07
82 — Good

🏢 Ownership & Operators

Ownership matters because large corporate chains sometimes prioritize cost controls over care quality. CMS requires every nursing home to disclose its owners, operators, and managing employees. Frequent ownership changes can disrupt staffing and operations — which is why we flag facilities that changed ownership in the past 12 months.

🔗 PRESTON, AUBREY operates 51 facilities across CO, FL, ID, MI, IN, MA, TN, KS, WA, AZ, NH, NV, SC, MO, KY, TX, GA. This is a large operator — consider researching their overall network quality.
Owner / Operator Role Ownership % Effective
PRESTON, AUBREY Individual 1970-01-01
FLETCHER, TODD Individual 1970-01-01
LIFE CARE CENTERS OF AMERICA, INC. Organization 1970-01-01
PRESTON, FORREST Individual 1970-01-01
ZIEGLER, JAMES Individual 1970-01-01
THURMOND, JOAN Individual 1970-01-01
HENRY, TERRY Individual 1970-01-01
LAY, LISA Individual 1970-01-01
CARLINE, MYRA Individual 1970-01-01
CROSS, CINDY Individual 1970-01-01
PRESTON, AARON Individual 1970-01-01
REHMAN, ARSHAD Individual 1970-01-01
SWANKER, RICHARD Individual 1970-01-01
RAHN, MELISSA Individual 1970-01-01

🔔 Monthly tracking is now free

We check CMS data monthly. Use the tracking form above and we will email you when new citations appear, scores change, or enforcement actions are added.

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Monthly report update
New citation alerts
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Score trend tracking
🏠 Verify this data on Medicare.gov
All data in this report comes from the CMS Care Compare database. You can review the official public record directly on Medicare.gov — including the full inspection narrative, star ratings, and any recent enforcement actions.
View on Medicare.gov ↗

This report reflects publicly available CMS data only and is updated monthly. Severity codes and narratives are reproduced directly from the CMS health inspection database. Senior Care Report Card scores are independently computed and are not affiliated with or endorsed by CMS or Medicare.gov.

Data source: CMS Care Compare · Methodology · State Ombudsman

This report uses public CMS nursing home data and simplified scoring to help families ask better questions. It is not a recommendation, ranking, medical opinion, legal opinion, or substitute for an in-person visit. Source data last published by CMS: May 5, 2026.