120 MURRAY OPCO LLC
MEDFORD, MA · Middlesex County · For profit - Limited Liability company · 164 certified beds
📍 120 Murray Street, Medford, MA 02155 · 📞 (781) 391-0800
Medicare ID: 225523 · Last Medicare inspection: Sep 9, 2025
Score Breakdown
What the numbers mean
120 MURRAY OPCO LLC scored 37 out of 100 — 29 points below the state average of 66.
📋 Inspections: 78 citations over the last 36 months — 54 more than the state average (24). 11 were rated serious (G+) — inspectors found actual or potential harm to residents. 30 findings recurred across inspection cycles — indicating a problem that was not fixed.
⚠️ Staffing: Staffing levels are below average. Lower staffing is associated with longer response times, more pressure injuries, and higher hospitalization rates. Ask the facility directly about their RN-to-resident ratio and how they handle shortfalls.
⚠️ Penalties & enforcement: CMS has recorded 3 enforcement actions totaling $286,020 against this facility. Penalties are only issued after a facility fails two levels of regulatory review — meaning this is a serious escalation beyond a standard citation. Ask for a written explanation of every fine and what corrective actions were taken.
💬 Complaints: Low complaint activity — few formal complaints from residents or families have triggered inspections. Ask if there is a family council you can speak with.
⚠️ Resident quality outcomes: Some quality measures are below national benchmarks. Areas like fall prevention, pain management, or medication use may warrant closer attention.
What inspectors found (last 3 surveys)
Top concern areas
⚖ Penalties & Enforcement
Federal civil monetary penalties (CMPs) are only issued after a facility has failed two levels of regulatory review — meaning problems were found on inspection and the facility could not rebut the findings. This is a serious escalation beyond a standard citation.
⚠ Each enforcement action required CMS to make a separate non-compliance determination — meaning this facility failed two levels of regulatory review before any fine was issued. Ask management specifically what violations triggered these fines and what corrective steps were taken.
📅 Per-action enforcement records (date, fine amount, and penalty type for each individual action) are sourced from a separate CMS enforcement dataset and will be added in a future data update.
Resident Wellbeing — Key Indicators
These are the measures families ask about most. They come from CMS clinical assessments of every resident — not just inspection reports. Stars (★) count toward the official CMS quality star rating.
Source: CMS MDS Quality Measures & Medicare claims data. Scores shown are the most recent 4-quarter averages for long-stay residents.
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Watch this facility for $14.99/year. Family plan covers 3 facilities for $29.99/year.