LOWERS HOLDINGS LLC
LACEY, WA · Thurston County · For profit - Limited Liability company · 96 certified beds
📍 1505 Carpenter Road Se, Lacey, WA 98503 · 📞 (360) 491-1765
Medicare ID: 505254 · Last Medicare inspection: Jan 13, 2026
CMS has identified this as a facility with a history of serious quality issues that requires enhanced oversight and more frequent inspections.
Score Breakdown
What the numbers mean
LOWERS HOLDINGS LLC scored 28 out of 100 — 37 points below the state average of 65.
📋 Inspections: 135 citations over the last 36 months — 92 more than the state average (43). 6 were rated serious (G+) — inspectors found actual or potential harm to residents. 62 findings recurred across inspection cycles — indicating a problem that was not fixed.
⚠️ Staffing: Staffing levels are below average. Lower staffing is associated with longer response times, more pressure injuries, and higher hospitalization rates. Ask the facility directly about their RN-to-resident ratio and how they handle shortfalls.
⚠️ Penalties & enforcement: CMS has recorded 5 enforcement actions totaling $202,635 against this facility. Penalties are only issued after a facility fails two levels of regulatory review — meaning this is a serious escalation beyond a standard citation. Ask for a written explanation of every fine and what corrective actions were taken.
⚠️ Complaints: Above-average complaint activity. Complaint surveys are unannounced and targeted — they often surface problems that routine annual inspections miss. Ask management about the nature of complaints filed and how each was resolved.
📊 Resident quality outcomes: Quality outcome measures are in an acceptable range. Some measures are at or near national benchmarks. Review the quality section in the full report for specifics.
What inspectors found (last 3 surveys)
Top concern areas
⚖ Penalties & Enforcement
Federal civil monetary penalties (CMPs) are only issued after a facility has failed two levels of regulatory review — meaning problems were found on inspection and the facility could not rebut the findings. This is a serious escalation beyond a standard citation.
⚠ Each enforcement action required CMS to make a separate non-compliance determination — meaning this facility failed two levels of regulatory review before any fine was issued. Ask management specifically what violations triggered these fines and what corrective steps were taken.
📅 Per-action enforcement records (date, fine amount, and penalty type for each individual action) are sourced from a separate CMS enforcement dataset and will be added in a future data update.
Resident Wellbeing — Key Indicators
These are the measures families ask about most. They come from CMS clinical assessments of every resident — not just inspection reports. Stars (★) count toward the official CMS quality star rating.
Source: CMS MDS Quality Measures & Medicare claims data. Scores shown are the most recent 4-quarter averages for long-stay residents.
See every citation, score history, ownership, and get monthly alerts
Watch this facility for $14.99/year. Family plan covers 3 facilities for $29.99/year.